Smooth Sound Entertainment
Effective Date: January 1, 2025
This Privacy Policy describes how Smooth Sound Entertainment (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our recording studio services, website, or otherwise interact with us.
1. 🎤 Information We Collect
We collect information directly from you, automatically when you use our services, and sometimes from third parties.
A. Information You Provide Directly
When you book studio time, sign a contract, or communicate with us, you may provide the following types of information:
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Contact Information: Name, email address, phone number, and mailing address.
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Billing Information: Payment details (though we typically use third-party payment processors, we may receive confirmation details).
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Project Details: Information about your music project, creative goals, and technical requirements.
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Communication Content: Records of our correspondence and communications.
B. Information We Collect Automatically
When you visit our website, we may automatically collect certain information:
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Usage Information: Pages you viewed, links clicked, time spent on the site, and services you are interested in.
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Technical Data: IP address, browser type and version, operating system, and device identifiers.
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Cookies and Tracking: We may use cookies and similar tracking technologies to track activity on our website and hold certain information.
C. Audio and Project Files
The core of our service involves the handling of your sensitive audio files, project data, and masters.
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Client Content: All audio recordings, project files, stems, session files, and resulting master tracks that you provide or that are created during your session. We treat this content with the utmost confidentiality.
2. 🎼 How We Use Your Information
We use the information we collect for various business purposes, including to:
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Provide Services: Book, schedule, and manage your studio sessions; record, mix, and master your music; and deliver your final project files.
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Communication: Respond to your inquiries, send you confirmation and reminder notices, and inform you of service updates.
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Billing and Payments: Process payments for services rendered.
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Improve Services: Analyze usage trends to enhance our studio offerings and website functionality.
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Marketing (with consent): If you opt-in, send you promotional emails about special offers, new equipment, or studio events.
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Legal Compliance: Comply with legal obligations, enforce our contracts, and protect our rights and the rights of our clients.
3. 🛡️ Confidentiality of Client Content
Your audio and project files are considered highly confidential.
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Storage: We store your content securely on our internal servers/hard drives.
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Retention: We retain project files for a specified period (e.g., 6 months to 1 year) after the project completion date to allow for revisions or re-renders, unless you explicitly request deletion earlier or a longer archival period (which may incur a fee).
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Non-Disclosure: Your audio and project files are never shared publicly or with any third party without your express written consent, except where required by law.
4. 🔗 Sharing Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
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Service Providers: We may share information with third-party vendors and service providers (like payment processors, IT support, or website hosting) who perform services on our behalf and are bound by confidentiality obligations.
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Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Smooth Sound Entertainment, or ensure the personal safety of clients or the public.
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. 🔒 Security
We implement reasonable physical, administrative, and technical safeguards to protect the information we collect from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. ⭐ Your Choices and Rights
Depending on your location, you may have the right to:
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Access/Review: Request a copy of the personal information we hold about you.
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Correction: Request that we correct any inaccurate personal information.
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Deletion: Request that we delete your personal information (note: this may not include project files that we are legally required to retain).
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Opt-out of Marketing: Unsubscribe from our marketing communications at any time by following the “unsubscribe” link in the email.
7. 🧒 Children’s Privacy
Our services are not directed to individuals under the age of 18. If we become aware that we have collected personal data from children without parental consent, we will take steps to remove that information.
8. 📝 Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
9. 📧 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Smooth Sound Entertainment Email: admin@smoothsoundentertainment.com.ng
Phone:+234 701 464 5878
Address: 2 Kess rubber factory street, off Iwhrekpokpor road, Ughelli, Delta State, Nigeria